PaeTec Communications, Inc. is an integrated communications
provider (ICP) delivering a complete range of communications
services to businesses throughout the United States. We offer not
only core voice and data services, but an expanding suite of
programs and network operations services.
PaeTec is a young company, assembled from the most experienced
people in the industry. As a result, we offer the best of both
worlds: state-of-the-art technology and the latest ideas, combined
with the problem-solving skills and expertise to make it all work.
We invest time and money to train our entire organization in the
quality processes that result in extraordinary customer
satisfaction. From the dedicated account team assigned to your
business to the back-office technicians you never see, we've set the
bar for customer service as high as it can be. We're proud of our
ISO 9002 certification: it's a quality standard recognized
worldwide. Prompt response by people dedicated to exceeding your
expectations: that's the PaeTec way.
Current, cost-effective, comprehensive
Working in concert with players such as Lucent Technologies,
Cisco Systems, EMC and Oracle, PaeTec has created a system that
seamlessly integrates new technologies. Combining voice and data
services, including Internet services, over one network that spans
the country. And to make sure everything runs smoothly, our network
operations center monitors all customer circuits 24 hours a day, 7
days a week. As advances in technology and deregulation change the
face of the telecommunications industry, the price for
communications services is dropping each year. But there's more to
value than cost-per-minute. Bundling voice and data services can
generate efficiencies that benefit your entire organization. A
single access line, a single point of contact and a single bill
that's clear and concise: it's a structure that saves you time,
money and hassle.
Our product and service portfolio
Local Business Lines
Analog access lines provide local dialtone for your traditional
business lines, key system, fax or modem lines at substantial
discounts. Enjoy additional savings on local measured service, and
options of flat rate local service, as well as custom calling
features such as call waiting, call forwarding and caller ID. Bundle
your local and long distance services, along with your Internet
needs, on a single access line.
Provided on an analog or digital basis, PaeTec's DOD trunks carry
outbound calls from your PBX to anywhere in the world. They can also
carry outgoing calls to the interexchange carrier of your choice.
Our competitive pricing, coupled with discounted rates on local
measured service, provide you with exceptional savings.
Provided on an analog or digital basis, PaeTec's DID trunks carry
incoming calls directly to your PBX for routing to the intended
recipient. Individual numbers for each employee's telephone
eliminate the need for switchboard intervention.
High-speed Internet access
Get dedicated TI access to a national Internet backbone for a
flat monthly charge. If you wish, we can provide Web-based
utilization reports to track online time. We can also provide 64K to
6.0 Mb of guaranteed bandwidth (monthly charge varies by access
speed). With PaeTec, you enjoy Direct High Bandwidth Access to the
MAE sites, utilizing a premier Internet service with guaranteed
Get the fast, reliable, always on benefits of Digital Subscriber
Line technology. DSL provides a low cost access medium to serve our
customers’ small branch and home offices with data solutions for
internet access and virtual private networks. It gives businesses of
all sizes lightning- fast Internet connections to corporate networks
for telecommuters. With Paetec's DSL Service you get high upload and
download speeds, without security worries.
PaeTec offers web hosting packages that meet your technological
and financial needs. Our web hosting platform is truly
state-of-the-art, built with speed, flexibility, security and ease
of use in mind. Web hosting is another product in our robust bundle
of communications and technology services, where our customers save
money and benefit from one relationship.
PaeTec offers eCommerce services that are tailored to your
eBusiness goals. Our eCommerce services are technologically rich,
developed by experts and are scaleable to meet the needs of any size
organization. Our professional staff works closely with you to
understand your needs, create a solution and drive your eBusiness